Warranty

10 Year Warranty Craftsmanship Guaranteed

 

A Warranty That Stands the Test of Time

At European Leather Works (ELW), we take pride in the quality and durability of our leather products. Our unique 10-year warranty is a testament to our commitment to providing our customers with exceptional value and peace of mind. With this industry-leading warranty, you can enjoy your ELW leather supplies and goods with confidence, knowing that we stand behind our craftsmanship.

What Our 10-Year Warranty Covers

  • Materials and Workmanship: We guarantee that our leather products are free from defects in materials and workmanship for a period of 10 years from the date of purchase.
  • Hardware: All hardware components, such as zippers, buckles, and clasps, are covered under the warranty.
  • Stitching: Our warranty ensures that the stitching on your ELW leather product remains intact and functional.

What's Not Covered

  • Normal wear and tear
  • Damage due to misuse, abuse, or accidents
  • Environmental damage from weather, water, sun, smog, or natural disasters
  • Alterations or repairs made by anyone other than European Leather Works
  • Products purchased from unauthorized resellers

How to Claim Your Warranty

  1. Register Your Product: Complete the registration form below to activate your warranty.
  2. Contact Customer Support: If you experience a problem with your ELW leather product, contact our customer support team for assistance at help@elwshop.com.
  3. Submit a Warranty Claim: Provide proof of purchase and a description of the issue, and our team will guide you through the warranty claim process.

 

Register Your ELW Product

 

By registering your ELW product, you agree to our Terms and Conditions.